Privacy Policy

Last updated: July 06, 2025

1. Introduction

BrightLedger Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our accounting services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect information about you in various ways:

2.1 Personal Data

When you use our services or complete forms on our website, we may collect:

  • Name
  • Contact information (email address, phone number)
  • Business information
  • Service preferences

2.2 Usage Data

We may also collect information on how our website is accessed and used, including:

  • IP addresses
  • Browser type
  • Pages visited
  • Time and date of your visit
  • Time spent on pages

2.3 Cookies

We use cookies to collect information and improve your experience. For more information about our cookie practices, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Notifying you about changes to our services
  • Providing customer support
  • Gathering analysis to improve our services
  • Monitoring the usage of our services
  • Detecting, preventing, and addressing technical issues
  • Fulfilling any other purpose disclosed when you provide the information

4. Disclosure of Your Information

We may share your information in the following situations:

  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.
  • With Affiliates: We may share with our affiliated companies, in which case we will require those affiliates to honor this Privacy Policy.
  • With Business Partners: We may share with our business partners to offer you certain products, services, or promotions.
  • With Your Consent: We may disclose your information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request.

5. Security of Your Data

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

6. Your Data Protection Rights

If you are a resident of South Africa, you have certain data protection rights under the Protection of Personal Information Act (POPIA). These rights may include:

  • The right to access, update, or delete the information we have on you
  • The right of rectification
  • The right to object to processing of your personal information
  • The right to data portability
  • The right to withdraw consent

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: [email protected]
  • By visiting this page on our website: Contact Form
  • By phone: +27 51 328 7796
  • By mail: 18 Altair Crescent, Cape Town, ZA